Editorial Product Review:Item Description:10 in 1 Protection - complete online and PC security / Fight viruses and more / Provides 1 Year coverage + Updates / For up to 3 users and computers Blocks hackers from attacking your Wi-Fi wireless network and stealing your personal information, so you can safely connect Backs Up and Restores your photos, music and important files Safeguards your identity and online experience so you can surf the Web, shop, bank, e-mail and instant message safely Keeps your PC healthy and secure. Intercepts prohibited Web sites, unwanted activity and offensive pictures to keep your family safe Blocks hackers from attacking your wireless network, safeguarding your personal information and transactions. Automates file and printer sharing among trusted friends and family Protects Children Online - Filters offensive content, pictures, and Web sites so you can keep your children safe when online Simplifies security with improved McAfee SecurityCenter Warns you about sites which send spam, install adware, or attempt online scams Shields your PC around the clock - always on, always updating, always protecting Prevents spam and phishing scams so you can e-mail with friends and family safely 24/7 virus and threat protection from McAfee AVERT Labs continuously monitors worldwide virus activities and provides immediate anti-virus protection and removal solutions Provides advance warning to help you avoid sites which send spam, install adware, or attempt online scams Daily updates are installed automatically. When a new version of McAfee is available, you get it automatically at no charge during your subscription, ensuring that you always have up-to-date protection for up to 1-Year after installation Support from McAfee's computer security experts, via Internet chat, e-mail and phone
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Buyer Reviews
Average Buyer Rating:
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McAfee Total Protection
I am very pleased with this product. It was exactly what I wanted and I had no trouble loading it into my computer. I have had no problems with it and it is working just the way it is supposed to. I highly recommend it.
Customer Rating: 
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Hard to cancel
I switched to a mac so I no longer have to worry about viruses.
McAffee only issues refunds within the first 30 days, so I didn't even consider it.
Several months later I received an email from McAffee several months later that I'd been charged $39.95 for my autorenewal and I spent about 30 minutes trying to cancel it. For me, that is unacceptable.
First I went to the website, and realized you CAN'T cancel on the website. You have to chat, email, or talk with a customer service representative.
I tried to "chat" but after submitting my request they required that I download the chat software. But they don't support Macs.
So then I tried the telephone, fortunately I was within their business hours. From the McAfee website:
"Telephone Customer Service
To speak with a Customer Service representative, call 866-622-3911. You may be asked for your registered email address and order number. Telephone charges may apply.
Average contact length: 10 minutes
Estimated wait time: 5-10 minutes
Hours of Operation: Available daily, 6am-6pm Pacific"
I called and there was a slight language barrier, but we were able to communicate.
The customer service representative tried to convince me to use the virus software on my new computer, the Mac. They do make some sort of Mac virus software, but to my knowledge viruses on Macintosh's are extremely rare. I'm not sure what they are selling.
They were unable to process my refund because "right now our refund processing system is down."
They said they will call me back.
Customer Rating: 
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Works but hogs resources
We have been running McAfee on our home PC for about 3 years now. Up until this latest edition came out we've been fairly pleased with the product. This latest version only allowed the purchase option of three licenses, which I'm sure already added to the overpricing of this software. I only need one license for our home PC. This latest annoyance got me looking around. McAfee does work very well but from what I understand it doesn't trust the Window's firewall and wants to use its own. Regardless if this is true or not, McAfee hogs up a huge amount of resources and slows the computer down tremendously. I thought this was a problem with my PC because, admittedly, it is a few years old but I've found others with new computers that have the same problem. If you're thinking of running McAfee, here's the summary of what to expect:
Pros: protects very well, online database is updated constantly.
Cons: resource hog, over priced compared to other options, slows your computer down, did not allow the purchase of a single license
Customer Rating: -
Like Driving a Tank, Instead of a Car
Yes, you will be safer in a tank than a car, but will take you forever to get there.
Horrible in terms of slowing down computer. I have been using NO virus software for 5 years without any problems. I decide to protect my two computers (both a year old) with software, and after installing this software, my computer runs at 1/4 the speed. If you want to run more than 1 internet explorer, forget it. Im better off taking my chances getting a virus and moving "stress free" through my searches, than being safe yet moving so slow.